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Customer Care

About BagsBoards

BagsBoards is an online store for women’s handbags listed as new or pre-owned. The website is operated by BAGS & BOARDS, LLC.

What customers can expect

Each published product page is intended to show the actual Shopify listing information available for that item, including its images, current price and currency, availability, selectable options and condition.

Condition firstEvery item must be identified as New or Pre-owned (Used) before it is available for checkout.
Item-specific detailsFor pre-owned handbags, customers should review the description, condition notes, included items and all images.
Visible purchase termsShipping, returns, payment information and customer-support channels are linked throughout the store.

How the collection is organized

  • New: the product is listed as new only when it has not previously been used.
  • Pre-owned (Used): the product has previously been used or otherwise belongs in the used condition.
  • Condition details: wear, marks, accessories and packaging are stated or shown only when that information is available for the specific item.

Ordering, delivery and returns

Eligible orders are shipped free to United States and United Kingdom. Orders are normally prepared within 1–3 business days, followed by estimated transit of 6–12 business days. Estimated total delivery is 7–15 business days.

Eligible new and pre-owned handbags may be returned within 30 days of delivery, subject to the Return and Refund Policy.

Business information

Store name: BagsBoards

Legal operator: BAGS & BOARDS, LLC

Principal office: 1201 ELEGANCE CT., Orlando, FL 32828, United States

Email: contact@bagsboards.shop

Telephone: +19549001988

Website: bagsboards.shop

Free US & UK Shipping

Free standard shipping on eligible orders to the United States and United Kingdom.

30-Day Returns

Eligible returns may be requested within 30 days of delivery under the published policy.

Clear Condition Details

Each listing identifies the item as new or pre-owned and provides available item-specific details.

Customer Support

Help with products, condition, orders, delivery, returns and payment questions.