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Customer Care

Payment Methods

BagsBoards provides a secure and straightforward payment experience through Shopify checkout. The payment methods available for each order are displayed before the customer confirms the purchase.

Accepted Payment Methods

The payment options currently enabled for BagsBoards are shown below. The final methods available for a specific order may depend on the customer’s market, currency, device, and payment-provider eligibility.

American Express Apple Pay Diners Club Discover Google Pay Mastercard Shop Pay Visa

The payment options displayed during Shopify checkout are the final payment methods available for that order.

Currency and Order Total

Product pages, the shopping cart, and checkout display the currency associated with the customer’s selected market. Customers in the United States normally shop in USD, while customers in the United Kingdom normally shop in GBP.

Before confirming payment, please review the selected handbag, quantity, product price, discounts where applicable, shipping information, applicable taxes if any, and the final order total displayed at checkout.

Secure Checkout

All payments are submitted through Shopify checkout and processed by the payment providers currently enabled for the store.

BagsBoards will never ask customers to provide complete payment-card details through email, telephone, the contact form, or social messaging.

Payment Authorization

Customers must be authorized to use the selected payment method and must provide complete and accurate billing information.

A bank or payment provider may approve, decline, or request additional verification for a transaction. BagsBoards does not control decisions made by the customer’s bank or payment provider.

An order is confirmed after checkout has been completed successfully and an order confirmation has been issued.

Payment Problems

If a payment is declined or cannot be completed, please verify the billing information entered during checkout and confirm that the selected payment method is valid.

The customer may need to contact the bank or payment provider for more information about a declined transaction or verification request.

Refunds

Approved refunds are returned to the original payment method used for the order.

Refunds for eligible returns are issued within 5 business days after the returned item is received and inspected. The customer’s bank or payment provider may require additional time to display the credit.

Return eligibility, return instructions, and refund conditions are explained in our Return & Refund Policy.

Payment Support

For assistance with a payment or order, include the order number where available and do not send complete card details.

Send your request directly through our Contact Us page.

Free US & UK Shipping

Free standard shipping on eligible orders to the United States and United Kingdom.

30-Day Returns

Eligible returns may be requested within 30 days of delivery under the published policy.

Clear Condition Details

Each listing identifies the item as new or pre-owned and provides available item-specific details.

Customer Support

Help with products, condition, orders, delivery, returns and payment questions.