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Customer Care

Payment Methods

The final payment methods available for an order are displayed securely during Shopify checkout.

Enabled payment methods

American Express Apple Pay Diners ClubDiscoverGoogle Pay Mastercard PayPalShop Pay Visa

Currency and order total

Product pages and checkout display the current price and currency for the selected market. Review the items, options, shipping information, taxes and final total before submitting payment.

Payment processing

Payments are processed through Shopify checkout and the payment providers enabled by the store. BagsBoards does not ask customers to send card details by email, contact form or telephone.

Authorization and failed payments

The customer must be authorized to use the selected payment method and provide accurate billing information. A payment can be declined or require additional verification by the bank or payment provider.

Refunds

Approved refunds are sent to the original payment method according to the Return and Refund Policy.

Free US & UK Shipping

Free standard shipping on eligible orders to the United States and United Kingdom.

30-Day Returns

Eligible returns may be requested within 30 days of delivery under the published policy.

Clear Condition Details

Each listing identifies the item as new or pre-owned and provides available item-specific details.

Customer Support

Help with products, condition, orders, delivery, returns and payment questions.